Frequently Asked Questions

The security audit scans every file in your webspace, not just CMS files. It checks against 20,000+ regex patterns and 14,000+ manually confirmed MD5 hashes of known hacked files. It also inspects file metadata, EXIF data, encrypted files, and suspicious archives. New threats discovered on any of the 80,000+ connected sites are automatically added to detection across all accounts.

Connect your site to mySites.guru and run a free security audit to identify the extent of the compromise. The audit checks for known malware signatures, backdoors, and suspicious files. You can then use the one-click cleanup tools to remove threats. For urgent cases, submit a request at fix.mysites.guru for same-day expert remediation at a flat rate.

Most scanners only check the surface of your site. mySites.guru performs file-level scanning of every file in your webspace, including non-CMS files that other tools miss entirely. The crowdsourced threat intelligence means new hacks found on any connected site are immediately added to detection for all accounts. AI-assisted malware triage also helps reduce false positives.

mySites.guru monitors your sites for admin logins, configuration changes, and file modifications using MD5 hash comparison. When something changes, you get notified. You can whitelist trusted IPs to reduce noise and focus on genuine threats.

Use the Bulk Update tool to update Joomla core, WordPress core, plugins, and extensions across all sites simultaneously. You can review available updates, select which sites to update, and roll them out in one click. Auto-upgrade scheduling is also available for hands-off maintenance.

Yes. The Mass Plugin Installer lets you deploy a plugin or extension to over 1,000 sites in a single operation. This is useful for rolling out a new security plugin, a client-required add-on, or any tooling your agency standardises on.

Enable the automatic cleanup option on the Settings tab for each connected site. After Joomla updates, mySites.guru will automatically remove leftover installation files, old update packages, and other unnecessary files that accumulate over time.

Yes, uptime monitoring is built in and included with every plan at no extra cost. The custom-built monitoring engine uses three-stage verification (HEAD request, full GET request, then a GET from a different location) with a 45-second timeout. You do not need a separate uptime service.

mySites.guru integrates with Akeeba Backup Professional (Joomla) and All-In-One WP Migration (WordPress) to schedule automated backups using cron syntax. You can set up multiple backup profiles per site, for example daily on-server backups, weekly offsite to S3, and monthly full archives.

The SSL monitor tracks the expiration date of each site's certificate and alerts you before it lapses. An expired SSL certificate breaks visitor trust and tanks your search rankings, so catching it early prevents both.

Install the mySites.guru connector plugin on each WordPress site, then add them to your dashboard. From there you can monitor uptime, run security audits, manage updates, schedule backups, and access all tools across every connected WordPress site.

Install the mySites.guru connector plugin on each Joomla site and add them to your dashboard. From there you get centralised management of updates, security, backups, uptime monitoring, and 100+ diagnostic tools, all from one place.

Yes. The £19.99/month plan lets you connect and manage unlimited Joomla and WordPress sites from a single dashboard (up to 750 per account). There are no per-site fees or hidden limits.

mySites.guru creates an encrypted session handshake with your connected sites. You click a site on your dashboard and you're logged in as an administrator, no passwords stored or transmitted. It works for both WordPress and Joomla sites.

Yes. Every team member gets their own login at no extra cost, with no per-seat fees. You can set role-based access and restrict which sites each team member can see, giving you full accountability without paying more.

Yes. White-label client reports are built in. You can customise the HTML templates, schedule automated delivery, and configure SPF/DKIM so reports arrive from your own domain. Reports summarise security status, uptime, updates, and any issues found.

Your first site audit is free with no credit card required. After that, plans start at £5/month for a single site or £19.99/month for unlimited sites. All plans include every feature, with no tiers or upsells.

Everything. All 100+ tools, unlimited sites (up to 750), unlimited team members, uptime monitoring, backups, security audits, bulk updates, client reports, and real-time alerts. There are no add-ons, no per-site fees, and no feature gates. The price has not increased in 14 years.

Yes. The annual plan is £199.99/year, which saves you about 17% compared to monthly billing. That works out to roughly £16.67/month for unlimited sites and all features.

Yes. There are no contracts and no cancellation fees. You can cancel your subscription at any time from your account settings.