Troubleshooting
8 articles tagged Troubleshooting, newest first.

SiteGround Is Blocking mySites.guru Again, and Its Support Can't Agree Why
SiteGround's Anti-Bot AI is serving a noindex captcha to mySites.guru's published worker IP. Its support contradicts itself. Here is how to get it lifted.

How to add exception for mySites.guru in Admin Tools
Admin Tools' .htaccess Maker gives mySites.guru a 403 on Joomla until plugins/system/bfnetwork is in the right exception list. Which one, and why backups fail.

SiteGround's Captcha Is Blocking mySites.guru - again
SiteGround's Anti-Bot AI serves mySites.guru's worker a 202 captcha challenge instead of your site. Here's how to spot it and get our IP whitelisted.

Joomla Update Error 999: a Dead Extension Redirecting to LinkedIn
The Joomla 'Invalid status code 999' update error is an abandoned extension whose update site redirects to LinkedIn. Here is the fix.

How to Verify Your Joomla Site's Email Configuration Actually Works
Joomla and WordPress contact forms can fail with no warning. Check SMTP settings, test mail delivery, and catch email misconfigurations across all your sites.

Why you're getting downtime alerts (and why they matter)
How uptime monitoring works, what triggers downtime alerts when your site seems fine, and how to monitor hundreds of sites from a single dashboard.

Get Expert Help for Your Sites Instantly
mySites.guru subscribers get direct access to Phil Taylor for fast expert help with any Joomla or WordPress problem - set fees, no ticket queues.

Emails from AuditMailerTest@myjoomla.io
Explains why you may receive test emails from AuditMailerTest@myjoomla.io and what they mean for your mySites.guru audit notifications.